Providers / Netcup
Netcup
German price-performance champion with German contract terms.
www.netcup.com · Prices checked 2026-08-06
- Type
- Virtual server (VPS)
- Starting cost
- ≈€5.91/mo
- Free tier
- No
- Ease of use
- 2/5
Netcup delivers some of the best raw specs per euro in Europe — the entry VPS 500 G12 gives 2 vCores, 4 GB RAM, and 128 GB NVMe for €5.91 including VAT, and the Root Server line adds dedicated cores from €12.79. The catch is the paperwork: regular rates carry a 12-month minimum term with a 31-day cancellation window, and the abuse team suspends first and asks questions Monday to Friday.
Good to know
- Regular rates have a 12-month minimum term; cancellation must arrive at least 31 days before term end or the contract renews.
- An hourly-billed model with no minimum term exists — pick it deliberately if you want flexibility.
- The abuse team can suspend servers instantly (including Friday night) and works Mon–Fri office hours; out-of-hours phone support costs €40 per 15 minutes.
- Sign-up identity checks are strict and some orders get rejected.
- Prices are displayed including 19% German VAT — your actual VAT depends on your country.
Virtual server (VPS)
Netcup VPS / Root Server
- Best for
- European projects that want the most NVMe and RAM per euro and can live with German contract formalities.
- How deploys work
- You get root on a bare server: bring your own setup; the Server Control Panel handles images, snapshots, and a remote console.
- The tradeoff
- Best-in-class specs per euro, but 12-month terms, strict signup checks, and an unforgiving abuse process.
Why pick it
- Outstanding specs per euro: 128 GB NVMe on a €5.91 plan, dedicated EPYC cores from €12.79.
- Truly unmetered traffic with no fair-use asterisks published.
- Root Server line has a 99.9% availability guarantee and 30-day money-back.
- DDoS protection and copy-on-write snapshots included free.
Why look elsewhere
- Regular rates lock you in for 12 months, and missing the 31-day cancellation window renews the contract.
- Abuse handling is aggressive: instant suspensions with the abuse team only reachable on weekdays.
- No managed databases, no automatic backups (snapshots are manual), no platform features.
- Only three EU locations (Vienna, Nuremberg, Amsterdam), fixed at setup.
Our ratings
What developers say
First-person reports from the past three years, drawn from public discussions and independent write-ups. These are individual experiences, not our ratings; open the original source for its workload and full context. Critical reports include a follow-up check so you can see whether the problem was fixed, partly addressed, remains current, or has no public resolution.
What people like 10 sources
In a dated follow-up after buying a Netcup summer offer, the author reports a great experience with no issues.
Looking for a reliable VPSA customer reports no problems and highlights Netcup's dedicated resources and value.
Looking for a reliable VPSA current Root Server customer says they are happy with the service.
Looking for a reliable VPSAfter roughly a year using Netcup for several projects, a Scotland-based customer reports low latency and zero complaints.
Looking for a reliable VPSAn operator running several Netcup servers for almost a year describes them as solid.
Looking for a reliable VPSAn ARM server customer with more than a year of use is satisfied and reports only one roughly five-minute maintenance interruption.
What's the experience like using Netcup's VPS?A Netcup customer characterizes the service as excellent.
What's the experience like using Netcup's VPS?A European Netcup user reports no personal issues with the service.
What's the experience like using Netcup's VPS?An operator says they have run around 50 Netcup servers for years without problems.
Netcup server experienceOne year after an earlier recommendation, the customer says they added three servers, encountered nothing bad, and still considers Netcup their best host.
Netcup VPS experience — one-year follow-upCritical reports and follow-ups 10 sources
A customer says a server was inaccessible for about a month, support replies were sporadic, and the inaccessible data was ultimately lost.
Do not use NetcupA customer says a support ticket remained unanswered for months and describes support quality as poor.
Do not use Netcup — support experienceA community member familiar with Netcup says replies commonly take days, reinforcing the original customer's support complaint.
Do not use Netcup — slow support discussionA customer reports a server becoming unresponsive for around four hours each day and waiting a week without a support response before deciding to move.
Do not use Netcup — recurring server outageA customer says Netcup continued billing and threatened collection after a cancellation submitted more than 14 days earlier, while support did not reply.
Do not use Netcup — cancellation billing complaintA newly provisioned Root Server could not be reached over SSH and weekend support was unavailable.
Do not use Netcup — new server inaccessibleA customer criticizes the portal and says advance termination rules can force payment for an additional month.
Do not use Netcup — portal and contract complaintA new Root Server customer reports SSH access failing intermittently and unpredictably.
Do not use Netcup — intermittent SSHA customer says an old cancellation was executed about ten months later despite continuing payments, causing an unexpected shutdown and data loss without backups.
Bad experience with NetcupA self-hoster reports an abuse suspension, confusing maintenance communication, delayed support, and client downtime.
Netcup experienceVirtual server (VPS)
Netcup VPS / Root Server
What you'd realistically pay
| Project stage | Estimate | Based on |
|---|---|---|
| Just starting | ≈€5.91/mo | VPS 500 G12 — Incl. 19% VAT. 2 shared vCores, 4 GB DDR5 RAM, 128 GB NVMe, unmetered traffic. Also available hourly at €0.010/h. |
| Steady traffic | ≈€12.79/mo | RS 1000 G12 — Incl. 19% VAT. 4 dedicated EPYC cores, 8 GB RAM, 256 GB NVMe — dedicated cores at a shared-core price. |
| Growing | ≈€19.25/mo | VPS 2000 G12 — Incl. 19% VAT. 8 shared vCores, 16 GB RAM, 512 GB NVMe, unmetered traffic. |
Published prices
| Plan | Price | What you get |
|---|---|---|
| VPS 500 G12 | €5.91/mo | 2 shared vCores, 4 GB RAM, 128 GB NVMe, unmetered traffic. From-price incl. 19% VAT, 12-month term. |
| RS 1000 G12 | €12.79/mo | 4 dedicated AMD EPYC cores, 8 GB RAM, 256 GB NVMe, 99.9% availability guarantee, 30-day money-back. |
| VPS 2000 G12 | €19.25/mo | 8 shared vCores, 16 GB RAM, 512 GB NVMe, unmetered traffic. |
| VPS 8000 G12 | €47.95/mo | 16 shared vCores, 64 GB RAM, 2 TB NVMe, unmetered traffic. |
- Every plan has an hourly-billed variant with no minimum term (VPS 500: €0.010/h) — slightly pricier per month but cancellable anytime.
- IPv6-only saves €0.60/month, but you cannot add a public IPv4 later.
- Non-EU locations (US, Singapore) and Vienna carry a small surcharge (about €0.90/month on the entry plan).
Deploy workflow
| Deploy from Git push Connect a repository and every push deploys automatically. | No No deploy pipeline — bring your own CI or scripts. |
|---|---|
| Preview deploys Each branch or pull request gets its own temporary URL. | No Nothing built in. |
| Official CLI A maintained command-line tool for deploys and management. | Partial The Server Control Panel exposes a webservice API; there is no first-class official CLI. |
| Instant rollbacks Revert to a previous deploy without rebuilding. | Partial Manual copy-on-write snapshots restore machines; no automatic backups, no deploy-level rollback. |
Platform
| Custom domains + HTTPS Bring your own domain with TLS certificates handled. | Yes Point DNS at the server; TLS is yours via certbot or a proxy. |
|---|---|
| Built-in CDN / edge network Static assets served from locations near your visitors. | No No CDN product — put Cloudflare in front if needed. |
| Serverless functions Run backend code without managing a server process. | No Not a VPS feature. |
| Docker containers Deploy your own container image. | Yes Install Docker yourself on any image. |
| SSH / shell access Open a shell on the machine running your app. | Yes Full root SSH. |
| EU hosting region Run the app itself in a European data center. | Yes Vienna, Nuremberg, and Amsterdam are the core locations. |
Runtime & operations
| Automatic scaling Capacity grows with traffic without manual resizing. | No Manual plan upgrades only. |
|---|---|
| Scale to zero Costs stop (or pause) when nobody is using the app. | No The contract bills until cancelled, powered off or not. |
| Scheduled jobs Run code on a schedule without an external trigger. | Yes Classic cron on the box. |
| Managed database A database the provider runs, backs up, and updates. | No No managed database product — the closest thing is a fully managed vServer. |
| Logs & metrics built in See what the app is doing without wiring up third parties. | Partial Basic graphs in the Server Control Panel; app-level monitoring is yours. |
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